Refund policy

ShopCornerHub.in

At ShopCornerHub, we strive to provide high-quality electronics and gadgets to our customers. Customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we’re here to help with a clear and transparent return and refund process.

1. Overview

This Return & Refund Policy applies to all purchases made through ShopCornerHub.in. By placing an order with us, you agree to the terms outlined in this policy.

We encourage customers to carefully read product descriptions, specifications, and compatibility details before making a purchase. However, if there are any issues with your order, we offer a straightforward return and refund process.

2. Return Eligibility

You may request a return under the following conditions:

  • The item is defective, damaged, or not working properly

  • You received the wrong product

  • The product is missing parts or accessories

  • The item is significantly different from the description

To be eligible for a return:

  • The request must be made within 7 days of delivery

  • The product must be unused and in original condition

  • The item must be returned with original packaging, tags, and accessories

  • A valid proof of purchase (order ID or invoice) is required

3. Non-Returnable Items

Certain items are not eligible for return or refund, including:

  • Products damaged due to misuse, negligence, or improper handling

  • Items returned without original packaging

  • Products with physical damage caused by the customer

  • Items marked as “Non-returnable” or “Final Sale”

  • Used or altered products

4. Return Process

To initiate a return, follow these steps:

Step 1: Contact Us

Email us at shopcornerhub3@gmail.com with the following details:

  • Order ID

  • Product name

  • Reason for return

  • Clear images or videos showing the issue

Step 2: Approval

Our support team will review your request within 24–48 hours. If your return is approved, we will provide return instructions.

Step 3: Shipping the Product

  • Carefully pack the item in its original packaging

  • Send the product to the return address provided by our team

  • Share the tracking details with us

5. Return Shipping Charges

  • If the return is due to our error (wrong/damaged item), we will cover the return shipping cost

  • If the return is due to customer preference (e.g., changed mind), the customer must bear the shipping charges

6. Refund Policy

Once we receive and inspect your returned product:

  • You will be notified about the approval or rejection of your refund

  • If approved, the refund will be processed within 5–7 business days

Refund Methods

  • Prepaid Orders: Refund will be credited to the original payment method

  • Cash on Delivery (COD): Refund will be processed via bank transfer or UPI

7. Partial Refunds

Partial refunds may be granted in the following situations:

  • Product returned with missing accessories

  • Item shows signs of use or damage

  • Return request made after the allowed period

8. Replacement Policy

We offer replacements in cases where:

  • The product is defective or damaged

  • The wrong item was delivered

Replacement is subject to product availability. If the item is out of stock, a full refund will be issued instead.

9. Cancellation Policy

Orders can be canceled under the following conditions:

  • Before the product is shipped

  • Within a limited time after placing the order

Once the order is shipped, cancellation is not possible. However, you may request a return after delivery.

10. Damaged or Defective Products

If you receive a damaged or defective item:

  • Report it within 48 hours of delivery

  • Provide clear photos or videos as proof

Failure to report within this timeframe may result in rejection of the claim.

11. Late or Missing Refunds

If you haven’t received your refund:

  • Check your bank account again

  • Contact your bank or payment provider

  • Processing times may vary depending on your financial institution

If the issue persists, contact us at shopcornerhub3@gmail.com

12. Exchange Policy

We only replace items if they are defective or damaged. If you need an exchange:

  • Contact us with your request

  • Follow the return process

  • Replacement will be shipped after inspection

13. Contact Information

If you have any questions regarding our Return & Refund Policy, please contact us:

  • Store Name: ShopCornerHub.in

  • Email: shopcornerhub3@gmail.com

  • Phone: 7005895997

  • Address:
    VILL+P.O- Boxanagar
    P.S- Kalamchowra
    Sub Division- Sonamura
    District- Sepahijala
    Tripura, India
    PIN- 799102

14. Important Notes

  • Always record an unboxing video when receiving your order (recommended)

  • Keep all packaging materials until you are satisfied with the product

  • Returns without prior approval will not be accepted

15. Policy Updates

ShopCornerHub reserves the right to update or modify this policy at any time without prior notice. Changes will be effective immediately upon posting on the website.

Conclusion

At ShopCornerHub, we are committed to delivering quality electronics and a seamless shopping experience. Our Return & Refund Policy is designed to ensure fairness and transparency for both our customers and our business.

If you have any concerns or need assistance, feel free to reach out to us—we’re always here to help.